Why we collect your data
We will collect personal data from you for arranging a mortgage for you with a lending institution secured against a property that you own. Where the loan is secured against your home, we are required by the FCA to understand your financial needs and circumstances in order to advice you and provide recommendations on the loan that is suitable for you. In these instances more detailed information will be processed concerning your income and expenditure profile.
We will also collect and retain your personal data in order that we can contact you in the future where there are other products or services offered by Aria that we believe would be of interest or benefit to you. These products and service will always be in connection to mortgage lending; your personal data will never be used for marketing purposes that are not connected to Aria or to mortgage lending and financial advice. You will always have the opportunity to remove your consent to receive these communications from Aria at any stage.
Personal data we will require
We will only collect such data that is needed to understand your financial needs and circumstances in order to identify the mortgage which best meets your needs. The information that will be processed includes the following:
- Your name
- Your current and previous address(es)
- Your date of birth
- Details on your financial profile including income and expenditures
- Your identification documents (e.g. copies of passport or driver licence)
- Other relevant details required to establish your identity
- Other relevant information pertinent to the application for a loan and our underwriting of the repayment probability
Data that we will never require from you includes:
- Your religious views
- Your political views
- Your sexual orientation
- Your trade union membership
Basis for Collecting Your Personal Data
Under Data Protection laws we must have a legal basis for the collection of your data. This means that there must be a specific reason for us to request your data. Aria Finance collects data for the maintenance of a service contract for the arrangement of a loan and for the preparation of entry into this contract. The information is used and processed in order for us to identify the mortgage or loan that meets your needs or for which you have expressed a preference.
Aria will also ask for your consent to use your personal data form marketing purposes in order that we can contact you with further products or services that Aria Finance believes will be of benefit or interest to you. Where we ask for your consent to use your information in this way, you are free not to provide us with this and, should you choose to allow Aria use your data for this purpose, you can withdraw this at any time. Withdrawing your consent will ensure that we will not contact you in regard to Aria products and services but we will still have to retain your personal data to meet our regulatory obligations.
With whom do we share your data
Your data will be shared with other, external data processors to assist us in managing our contractual obligations. These include:
- Credit Reference Agencies (CRAs)
- Fraud Prevention Agencies
- Our parent company, Enra Specialist Finance Ltd
- Our regulator, the FCA
- Statutory Bodies on their lawful request, e.g. NCA, police forces
- External funders
- Valuers
- Solicitors
Retention of your data
Aria will retain your data only for as long as is necessary. This means the relevant data will be retained for a period equal to the duration of the contract plus 7 years after the term ends in order to fulfil our regulatory obligations that may arise as a result of the activities undertaken. All data will be securely stored and deleted to industry standards.
Your rights
The relevant personal data is protected by legal rights which includes rights to:
- object to our processing of your data,
- request that your data is erased or corrected
- withdraw your consent to Aria's informing you of its product and service offerings
- request access to your personal data
Where you request Aria to cease processing your data prior to the end of the contract term, this will affect the performance of the contract.
The right to your objection to our processing, or request erasure , of your data is subject to our regulatory and legislative responsibilities as well as to the correct maintenance of any contract that we may enter. This means that we have a legal necessity to retain your data while there is a contract for service in existence between the two firms.
Where we have made an error on your data and you wish to submit a correction please contact us via the mentioned methods.
The contact details should also be used to request a copy of all personal data we hold on you or your employees. We will endeavour to provide all data that we hold as soon as possible upon receipt of your request and will take no longer than 30 days to do so.
You have the right to request that data which we hold is passed to another Data Controller for their use on your behalf via a “machine readable” format. This can be requested from the Data Protection Representative of Aria
You have the right to withdraw your consent for Aria to use your personal data for marketing purposes. Withdrawing consent means that Aria will no longer contact you with information on products and services the firm offers which may be of benefit to you.
You also have a right to complain to the Information Commissioner’s Office (ICO) which regulates the processing of personal data. Aria’s registration number with the ICO is Z6765361. The ICO can be contacted via the following methods:
Post:
Information Commissioner’s Office,Wycliffe House,Water Lane,Wilmslow SK9 5AF
Telephone: 0303 123 1113
'Cookies'
A ‘cookie’ is a piece of data that a website transfers to the internet browser on your computer’s hard disk, which lets the website “remember” who you are. It will usually contain a unique, randomly generated, number. Major commercial and business websites generally employ cookies. They cannot be used by themselves to identify you, and we will not attempt to use them for this purpose. You can delete cookies manually – if you wish to do so, please consult your browser help manual. (There are also websites that help you do this.) “Session cookies” stay in your browser only until you close it. “Persistent cookies” stay in your browser for longer – how long depends on the “lifetime” of the relevant cookie.
Use of 'Cookies'
We use session cookies to allow you to carry information across pages and avoid you having to re-type it. We may use persistent cookies so we can recognise your number (but not identify you further) when you return to our website, and, potentially, to enable us to note your interests, and arrange or edit content to match your interests, or those of borrowers generally, in a better way. Third parties may also serve cookies through this website. They may be used to put together statistics to help understand how people use the site, or to check whether, and how often, particular content is being viewed.
Web Beacons
Some pages may contain these electronic markers to allow us to count up the people who have visited these pages. They collect limited information, including the time when the page was viewed, and the cookie number. We may also carry web beacons placed by third party advertisers in order to track a campaign’s effectiveness, but, again, these will not collect information that would allow you to be identified personally.